Clients reviews about Mould Medico

I recently had the pleasure of working with Stephen for a mould inspection and remediation at our property, and I couldn't be happier with the results. He conducted a thorough inspection of the walls, carefully assessing moisture levels and identifying areas of water ingress. His attention to detail was evident in every step of the process. He treated and successfully removed mould from our lounge, all wooden furniture, the living area, and the garage. The care he took to ensure the furniture was restored and the space was left clean and safe was truly impressive. If you're looking for a knowledgeable, reliable, and detail-oriented professional for mould remediation, I highly recommend Mould Doctor's. Thank you for your exceptional service ~ Maree R

I had a great experience with Mould Medico. The team was professional, knowledgeable, and thorough throughout the entire process. They took the time to explain their findings clearly and answered all of my questions, making what could have been a stressful situation much easier to understand. Their communication was prompt, and the service was efficient and reliable. I also appreciated their commitment to follow-up, with plans to revisit an outstanding issue once the remaining remediation work has been completed. Overall, I found them to be professional, responsive, and easy to deal with, and I would happily recommend Mould Medico to anyone looking for a trustworthy mould assessment service. ~ Oliver F

⭐️⭐️⭐️⭐️⭐️ I can't express enough how incredible my experience with Stephen the Mould Doctor has been! From the moment I reached out, Stephen proved to be the epitome of professionalism. His expertise shines through in every interaction, and it’s clear that nothing is too much trouble for him. Stephen’s all-natural product is nothing short of miraculous! I was skeptical at first, but after seeing the results, I am a true believer. The effectiveness of his solution is second to none, and it gives me peace of mind knowing that I’m using a safe and eco-friendly option in my home. If you are dealing with mould, look no further! Stephen is the go-to expert who not only resolves the issue but makes the entire process seamless and stress-free. I wholeheartedly recommend him to anyone in need of mould remediation. Thank you, Stephen, for your outstanding service and dedication! ~ Ben B

Over the years professionalism and genuine service in my personal experiences dealing with trade persons has been a bit hit and miss. That said the standards provided by Stephen & his Mould Medico team are second to none. Ive not experienced a more well oiled team that has provided the service & more importantly the high standard of outcome that I expected. (well done lads) Lastly I’m genuinely grateful for the amount of no BS Mould industry advice given by Stephen that has now enlightened us to be more aware on how to minimise Mould situations and invaluable remedies that can help make my home safer for my family. Thanks Stephen & Team Medico. ~ Brendan M

Stephen and the team were fantastic - we were desperate for a solution to our mould problem in a new build after lots of rain and little ventilation. Stephen was very knowledgeable and kind. He was happy to provide a service even though our place was out of his way and he generously accomodated a change in scheduling for us. After providing remediation and a misting to the house, Stephen generously explained other easy steps we could take to reduce the risk of mould returning - simple things that we had no idea about. It is rare these days to find a business run by a person that is knowledge and takes pride in their work. ~ Sarah B

I can’t thank Mould Doctors enough for their incredible service - can couldn't recommend them highly enough! They were so thorough, checking every corner of my entire house to ensure nothing was missed. The team was not only professional but also super friendly and genuinely helpful throughout the entire process. I was especially worried about the mould on the blinds in my children’s playroom, and they went above and beyond to clean it off completely, setting my mind at ease. It’s such a relief to have a fresh, mould-free home again. To anyone needing mould inspection and cleaning — you’re truly in the best hands with Mould Doctors! ~ Sarah W

Thank you Stephen for the exceptional service you've provided! You went above and beyond in every way. You're very honest, trustworthy and relational, whom I felt comfortable having in our family home. Not only did you provide faultless work, but you worked from a genuine heart in wanting to help people live in a cleaner and safer mould free home, eliminating the health risks/struggles and allergens associated to mould and its toxicity. I have confidence in your natural products and the service you've provided. Thank you so much! Beck. ~ Beck H

A truly seamless experience with Stephen and his team. My mother had quite an extensive mould problem in the internal part of her house due to the recent rain/humidity. I spoke with Stephen and he visited very quickly to assess and provide a quote. He and the team were then on site within a week to provide a full clean and mist. The house now looks and smells amazing with all signs of mould now removed. Stephen is very friendly and professional as is his team. We would highly recommend to others! ~ Amanda M

Excellent customer service from start to finish. Stephen and his team were incredibly helpful, professional and provided outstanding after-sales care. They took the time to answer our questions and made the whole experience easy and stress-free. We are very grateful to Stephen and his team for all their help and would highly recommend them to anyone. Thank you! On arrival he even helped us out with getting our car and caravan sorted too without it being an issue at all! Do yourself a favour and book in. ~ Gabrielle P

We recently had Mould Doctors attend our property to treat mould in our kitchen, and we couldn’t be happier with the service. From the moment he arrived, he was friendly, professional, and clearly very knowledgeable. He worked efficiently and explained everything clearly, giving us peace of mind throughout the process. The results were fantastic — our kitchen is now mould-free and feels fresh again. We highly recommend Mould Doctors to anyone needing prompt and reliable service! ~ Zoe G

Steven treated several problem areas of my house earlier this year, mainly ceiling areas due to previous roof leaking issues. The results from Stevens work in my house have been astounding and lasting. I plan to have him back every year for preventative treatments. From the outset it was easy to see Stevens skill, knowledge and determination to produce the outstanding result that he has especially with a particularly bad area in my study. I cannot recommend Mould Doctors highly enough. ~ dags d

Steve was very informative, thorough & he exercises a level of care with a focus on the health & wellbeing of his clients You would think that would be a given with mould remediation. I had engaged a service through another provider which was ineffective & it was treated like a wam bam thx mam service done & Im outa here. Not with Stephen. He has thoroughly researched the products he uses & with his attention to detail solved the problem. Would highly recommended. ~ Katrina W

We recently had a wonderful experience at my organisation with Stephen and his team at Mould Medico. From start to finish, Stephen was so helpful, taking time to explain the process and ensuring that I understood longer term measures to prevent mould reoccurrence. He clearly cares deeply about his work and this shone through in both the quality of the job he provided and the level of customer support we experienced. Our facility looks and smells amazing! Highly recommend. ~ Kali G

So easy to work with! I was horrified to find a significant mould issue in a short term rental (the bedroom where my baby was sleeping). I’m well versed in the dangers of mould and Stephen was there in less than 24hrs to kill it. The website is armed with info and we were presented with affordable options. It was important to me that the treatment itself wouldn’t also be toxic, and safe for us, the pets, plants and the baby too. Highly recommend! ~ Rossina N

I couldn’t recommend Mould Doctor highly enough, and it’s even better knowing it’s a small, family-owned business. The service I received was outstanding. Stephen took the time to educate me on something I didn’t fully understand but now realize is so important and life-changing. Coming from Melbourne, I was oblivious to the severity of mould outbreaks that can occur in the humid Queensland climate. Stephen approached his work with empathy and genuine care for my family’s well-being—it’s clear he’s not in this business just for the money. I also deeply appreciated his use of a very high-quality, natural product, which is especially important to me as I have a newborn and two young children. Knowing my family is safe means everything. We’ll absolutely use Mould Doctor again when needed, and I truly hope other families take advantage of Stephen’s exceptional service. His honesty and expertise have given me the knowledge to take proper precautions moving forward, and I’m so grateful for that. Thank you, Stephen, for your honesty and dedication—you’ve made such a difference for us. 5 stars! ~ Soph O

I was very happy with the job Stephen and his wonderful crew did on my house. Stephen answered all my questions and was extremely helpful explaining the process and also recommended steps we should take to further safeguard our home against mould. I love the fact his products were all non toxic and safe for my family. The house is so much cleaner and fresher now and I would definitely recommend mould medico. ~ Jenny A

We are so happy with the amazing results Mould Doctors performed in removing harmful mould that had appeared in our home. Stephen was very friendly, professional & explained the process well. Best part is that the treatment is completely TOXIC FREE, no harmful chemicals = peace of mind for my family & pets. Ticks all my boxes. Highly recommend Mould Doctors ~ Kelly Q

I am very grateful Stephen was able to squeeze us in during this busy time. Within a matter of weeks (and heavy rainful) I became quite sick and mould started to appear. Stephen and his team attended our home and treated the property with great professionalism and respect for our belongings. Stephen was recommended to us by a friend and I am more than happy to recommend him to others. ~ Cindy M

Stephen was very knowledgeable and helpful in diagnosing and treating our mould problem - especially since our house was not a very easy one to treat given the very high ceilings. Still, Stephen and his team found a way to get it done! The products he uses are non-toxic and very high quality. He was also able to give us used recommendations for organic pest control. ~ Jiveny B

Stephen and his team at Mould Doctors has been amazing, they provided us with excellent service and were able to fit us in so quickly. The information provided was so helpful and the fact that they use natural products is so good for our chemically sensitive family. I cannot recommend them highly enough . Here are our before pics and now it’s all gone and looking amazing ~ Nadene J

Stephen and his son were amazing, very professional, offered extensive knowledge and did extra work for us. I love that it is natural, had a very pleasant smell and we were able to go back into our space straight away. I was recommended by my sister, who had her caravan treated and I would highly recommend anyone to go with Mould Medico! Thank you Stephan and Aidan! ~ Zoe D

⭐️⭐️⭐️⭐️⭐️ Stephen from Mould Doctors went above and beyond! His customer service is absolutely top notch — he even came out on the weekend to accommodate our schedule. Super professional, friendly, and genuinely cares about his work. We really appreciated the effort and would highly recommend Mould Doctors to anyone needing a reliable, high-quality service. Thanks again, Stephen! ~ Lana T

Absolutely thrilled with Mould Doctors! From start to finish, they were professional, prompt, and incredibly knowledgeable. Their all-natural treatment worked wonders—our home smells fresh again and the mould is completely gone. So grateful to have found a local Sunshine Coast business that truly cares about health and quality. Highly recommend! ~ Samuel A

Stephen arrived early. Great communication and very knowledgeable of his product and completed a very thorough inspection of the property. He explained everything that he was going to do and gave us helpful hints to maintain the property as much as possible. Stephen is very approachable to answer any questions. We would highly recommend him. ~ Shaun S

Reviews from our customers

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